⚠ Antivirus warning — please read
CSRemoteDesk is digitally signed, but because it injects
remote mouse and keyboard input, some antivirus products — particularly
Kaspersky, occasionally Windows Defender — may
mistake the CSRemoteDeskHelper.exe component for
"riskware / a remote administration tool" and delete or quarantine it.
This is a false positive. If it is not resolved, however, remote
control will not work (you get a picture, but mouse and keyboard do
nothing).
What to do:
- Add the installation folder —
C:\Program Files\CSRemoteDesk — to your antivirus exclusions.
- For Windows Defender the installer adds this exclusion automatically. With Kaspersky and other products you must add it manually.
- If SmartScreen warns you during download: More info → Run anyway.
The permanent fix is a code-signing certificate; this notice will be removed once one
is in place.